The Front Desk Bottleneck
How we transformed chaotic intake into structured, complete information — every single time.
Before
- Phones ringing nonstop
- Front desk juggling calls + walk-ins
- Incomplete intake info
- Staff constantly asking follow-up questions
What We Built
- Structured digital intake
- Automated intake summary
- Slack channel for new requests
- Clear "what happens next" messaging
After
- Intake arrives complete
- Staff sees everything at a glance
- Fewer interruptions
- Patients feel acknowledged immediately
Why This Demo Works
This demo positions Slack as invisible infrastructure, not just chat. Practice owners see how patient intake flows directly into organized channels where staff can take action without context-switching. The bottleneck disappears because information arrives structured and complete — no more chasing down details.
Clear the bottleneck at your front desk
Let's discuss how structured intake and Slack coordination can transform your front desk operations.